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Whether you have questions about our coastal-inspired footwear, need assistance with an order, or just want to share your shoreline story, our team is ready to assist you.

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Frequently Asked Questions

How do I contact Shoreline Shoes?

You can reach us by phone at +1 (772) 210-4467 (Mon–Fri, 9am–5pm EST), email info@shorelineshoes.com, or start a live chat from this page.

How can I track my order?

Once your order ships, you’ll receive a tracking link by email. You can also check status anytime from your account order history.

What product conditions do you offer?

We offer new and carefully inspected pre-owned footwear across multiple condition grades so you can choose the quality and value that fits your needs.

  • 40k+ SKUs

    40k+ SKUs

    The largest selection of quality footwear online.

  • Free delivery

    Free delivery

    Free shipping no minimum

  • 24/7 chat service

    24/7 chat service

    Have a query? We're here to help

  • Secure payment

    Secure payment

    All payments are safe & secure

  • Return

    Return

    Keep it or return within 30 days