FAQ

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to info@shorelineshoes.com .

Questions & Answers

Q: “When will my order ship?”

More than 99% of orders ship within 1 business day, excluding USA holidays. However, please note that in some cases, we may require up to 5 days to ship your item. This could occur if payment does not clear immediately or if there is suspicion of fraud.

Q: "What is your return policy?"

There is a 30 day return policy. For more details please see our full policy here.

Q: “How do I exchange?”

Please return your order for a refund and reorder the correct size on a new transaction. This ensures you receive the correct pair as fast as possible.

Q: “Do you offer international shipping?”

Yes, we offer shipping to most countries. If your country is not listed during checkout it is not supported.

Q: “What payment methods do you accept?”

We accept payments from all major credit cards, along with paypal, google and apple pay. All payment options will be shown at checkout.

Q: “How do I determine the right shoe size?”

If you are unsure of sizing you may request a toe to heel measurement of the insole to be compared with your current shoes. Please Contact Us and provide the URL (link) and size you would like measured.

Q: “Can I track my order once it's placed?”

Yes, a tracking number will be emailed once your order ships. All orders are shipped using a trackable method.

Note: "To find your size, enter the brand name and size in the search bar. For instance, If you want to find all Vionic women's shoes in size 7 on our website, simply type "Vionic Women's 7" for the most accurate results".

Note: "To find your size, enter the brand name and size in the search bar. For instance, If you want to find all Vionic women's shoes in size 7 on our website, simply type "Vionic Women's 7" for the most accurate results".

FAQ

Questions & Answers

Note: "To find your size, enter the brand name and size in the search bar. For instance, If you want to find all Vionic women's shoes in size 7 on our website, simply type "Vionic Women's 7" for the most accurate results".

Note: "To find your size, enter the brand name and size in the search bar. For instance, If you want to find all Vionic women's shoes in size 7 on our website, simply type "Vionic Women's 7" for the most accurate results".

Note: "To find your size, enter the brand name and size in the search bar. For instance, If you want to find all Vionic women's shoes in size 7 on our website, simply type "Vionic Women's 7" for the most accurate results".

FAQ

Questions & Answers

Shop the look

Choose Options

Recently Viewed

Social

Edit Option

Back In Stock Notification

Terms & Conditions

Note: "To find your size, enter the brand name and size in the search bar. For instance, If you want to find all Vionic women's shoes in size 7 on our website, simply type "Vionic Women's 7" for the most accurate results".